Shiftboard Site Outage

Incident Report for Shiftboard

Resolved

A network issue on Sunday, March 24, 2019 resulted in an outage of all Shiftboard services for a small subset of our customers from about 11:00 am PST until about 1:00 pm PST. This was caused by a disruption to our domain provider. According to our records, this did not impact all customers. We apologize for any inconvenience this may have caused.

Posted Mar 24, 2019 - 13:44 PDT

This incident affected: Desktop Site, API, Mobile Site, PDF Generation, Messaging Services, IVR, Account Documents, and Registration Page.